« June 2004 |
| August 2004 »
My review of the ITIL Application Management volume Part 1 and Part 2 have been translated into Russian here. Kind of cool to see my name in Cyrillic characters.
Posted at 07:49 PM | Permalink
FYI all, here is a conference I'll be speaking at (dedicated presentation and a panel appearance):
I'm quite proud to have gotten "metadata" explicitly onto the ITSMF agenda.
Posted at 06:01 PM | Permalink