I try to keep up on my reading. It’s important.
In the past year or so, I’ve come across three books that I think complement each other nicely, and taken together outline a program for improving IT management. The books are:
How to Measure Anything: Finding the Value of Intangibles in Business, by Douglas Hubbard
The Principles of Product Development Flow: Second Generation Lean Product Development, by Don Reinertsen
Analytical Network and Systems Administration: Managing Human-Computer Systems, by Mark Burgess.
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